Find answers to your questions about orders, shipping, returns, and more
You can place an order directly through our website by adding products to your cart and completing checkout. Simply browse our products, select your desired items, add them to cart, and proceed to checkout.
• Credit & Debit Cards
• Tabby Buy Now Pay Later
• Tamara
• Google Pay
Yes. Orders can be cancelled or modified before they are shipped. Please contact our support team as soon as possible with your order details.
Yes, we deliver all across the United Arab Emirates, from Dubai to Abu Dhabi, Sharjah, and all other emirates.
• Standard Delivery: 1–3 business days
• Remote Areas: 2–5 business days
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package in real-time.
• 14 Days Return & Exchange Policy
• Items must be unused and in original packaging
• Proof of purchase is required
• Products with physical damage
• Products with liquid damage
• Items missing original packaging
• Pre-owned items with removed or damaged warranty sticker
Contact our support team with your order number and reason for return. We'll guide you through the process.
Yes. Warranty is provided as per brand policy. Each product listing includes warranty information.
Warranty claims are subject to approval by the brand's authorized service center. Contact us with your order details to initiate a claim.
Please contact us within 24 hours with photos or videos of the product and packaging. We'll arrange for immediate replacement or refund.
Yes. We sell 100% genuine and authentic products only. All items are sourced from authorized distributors.
Yes. Refurbished products are clearly labeled in the product title and description. All refurbished items are tested and certified.
Yes. For wholesale inquiries, please contact us directly at info@techandscent.ae with your requirements.
📧 Email: info@techandscent.ae
📞 Phone: +971 55 496 9723
💬 WhatsApp: +971 55 496 9723
Customer support is available daily from 9:00 AM to 9:00 PM. We respond to all inquiries within 24 hours.
We specialize in Mobile Phones, Mobile Accessories, Laptops & Electronics, Gaming Equipment, and Luxury Perfumes. Your one-stop shop for tech and fragrance!